Last Updated: November 2025

Your privacy is important to us. This Privacy Policy describes how Spark Mate Services (“we,” “us,” “our”) collects, uses, stores, and protects your information when you use our website and subscription services.

By using our platform, you agree to the practices outlined in this policy.

1. Who We Are

Spark Mate Services is an online platform designed to help users connect, discover, and interact in a safe and respectful environment.

Office Address:
Shop No. M-2, Plot No. B-1/2,
Mezzanine Floor, Ansal Building,
Complex Dr Mukherjee Nagar Landmark,
Delhi

Contact Email: sparkmatecare@gmail.com
Phone: +91 9266047095

2. Information We Collect

We collect only the information necessary to provide our services safely and effectively.

A. Information You Provide Directly

• Name

• Email address

• Phone number

• Profile details voluntarily shared by you

• Subscription/payment details (processed securely by payment partners)

• Messages or queries sent to customer support

B. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Device and browser information

• Usage data such as page views and interactions

• Cookies and tracking data (for user experience and analytics)

3. How We Use Your Information

We use your information to:

• Create and manage your account

• Provide access to features and subscription services

• Improve user experience and platform performance

• Process payments and send order confirmations

• Communicate important updates, alerts, or support messages

• Maintain platform safety and prevent misuse

• Respond to customer queries

• Comply with legal requirements

We do not sell, rent, or trade your personal information.

4. Legal Basis for Processing

We process your data based on:

• Your consent

• Contractual necessity (to provide subscription services)

• Legitimate interests (platform improvement, security)

• Legal obligations (fraud prevention, compliance)

5. Sharing of Information

We may share limited information with:

• Payment processors (for secure billing)

• Service providers (hosting, analytics, customer support tools)

• Legal authorities (only when required by law)

All partners follow strict confidentiality and data protection standards.

We do not share personal data for marketing without your consent.

6. Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality

• Remember user preferences

• Support login sessions

• Analyze usage patterns

Users may disable cookies in their browser settings, but certain features may not function properly.

7. Data Storage & Security

We implement advanced security measures to protect your data, including:

• Encrypted connections (HTTPS)

• Secure servers

• Access controls

• Monitoring for suspicious activity

While no system is 100% secure, we take every reasonable step to safeguard your information.

8. Your Rights

Depending on your location, you may have the right to:

• Access your information

• Update or correct your details

• Request deletion of your account

• Withdraw consent for communication

• Request information on how your data is used

To exercise these rights, write to us at sparkmatecare@gmail.com.

9. Data Retention

We keep your information only as long as necessary to:

• Provide services

• Meet legal requirements

• Resolve disputes

• Maintain platform integrity

Users may request account deletion at any time.

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices or content. Users should review those websites’ policies independently.

11. Children’s Privacy

Our platform is strictly for adults 18 years and older.
We do not knowingly collect data from minors.
If you believe a minor has used our platform, please contact us immediately.

12. Updates to This Policy

We may update this Privacy Policy from time to time.
Revised versions will be posted on this page with a new “Last Updated” date.
Continued use of the platform indicates acceptance of the updated policy.

13. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, reach out to us:

📧 sparkmatecare@gmail.com
📞 +91 9266047095