Terms & Conditions
Last Updated: November 2025
Welcome to Spark Mate Services (“we,” “us,” “our”). By accessing or using our website and subscription services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our platform.
If you do not agree to these terms, you may discontinue use of the website and its services.
1. About Spark Mate Services
Spark Mate Services is an online platform designed to help users connect, interact, and discover meaningful relationships in a safe and respectful environment. Our website also functions as an e-commerce platform offering subscription-based plans.
Spark Mate Services is operated from the following address:
Shop No. M-2, Plot No. B-1/2,
Mezzanine Floor, Ansal Building,
Complex Dr Mukherjee Nagar Landmark,
Delhi
For inquiries, you may reach us at:
📧 sparkmatecare@gmail.com
📞 +91 9266047095
2. Eligibility
To use our services, you must:
Be at least 18 years old.
Provide accurate and complete information during registration.
Not use the platform for any unlawful or harmful intentions.
We reserve the right to suspend or terminate accounts that violate these conditions.
3. Account Registration
When you create an account on Spark Mate Services, you agree to:
Maintain the confidentiality of your login credentials.
Ensure all information provided is accurate and up-to-date.
Notify us immediately if you suspect unauthorized access.
We are not responsible for losses arising from misuse of your account.
4. Subscription Plans & Payments
Spark Mate Services offers paid subscription packages that provide different levels of access and features.
All payments must be made through the secure payment methods available on our website.
Subscription charges are displayed clearly before checkout.
By purchasing a plan, you authorize us to process your payment.
Plans may be renewed upon user action or request (no automatic renewals unless implemented in the future and explicitly agreed to).
For our Return & Refund Policy, please refer to the dedicated page.
5. User Responsibilities
Users must:
Use the platform respectfully and lawfully.
Avoid sharing misleading, offensive, or inappropriate content.
Refrain from impersonating others or engaging in fraudulent behavior.
Respect the privacy and boundaries of all members.
We reserve the right to take necessary action—including warnings, restrictions, or account suspension—if these guidelines are violated.
6. Content Guidelines
Users are responsible for the content they upload, including profiles, photos, and messages. You agree that:
You have the rights to the content you share.
Your content does not violate copyrights, trademarks, or privacy rights.
Content must not be harmful, abusive, or misleading.
We may remove or restrict content that violates our policies.
7. Platform Usage & Limitations
Spark Mate Services aims to provide a smooth and reliable experience, but we do not guarantee:
Uninterrupted or error-free operation
Accuracy of user-generated content
Success or compatibility outcomes
The platform is for personal use only and must not be used for commercial or promotional purposes without our permission.
8. Privacy & Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our website, you consent to the data-handling practices described in the Privacy Policy.
9. Refunds & Cancellations
Refunds are governed strictly by our Returns & Refunds Policy, available on a separate page.
Users are advised to review the policy before purchasing a subscription.
10. Communication & Notifications
By creating an account, you agree to receive essential notifications regarding:
Account activity
Subscription updates
Security alerts
Important platform changes
Marketing communication is optional and can be opted out at any time.
11. Modification of Terms
We may update or modify these Terms & Conditions at any time. The latest version will always be available on this page. Continued use of the platform signifies acceptance of the updated terms.
12. Termination of Services
We may suspend or terminate accounts that:
Violate our policies
Engage in harmful or deceptive behavior
Misuse platform features
Users may also terminate their accounts at any time by contacting support.
13. Disclaimer
Spark Mate Services provides a platform for communication and compatibility discovery. We do not guarantee outcomes, matches, or relationship success. Users are responsible for their interactions and decisions.
14. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising out of these terms will fall under the jurisdiction of Delhi courts.
15. Contact Us
For questions related to these Terms & Conditions, contact us at:
📧 sparkmatecare@gmail.com
📞 +91 9266047095